Privacy Policy

We collect the following categories of personal information:

Identity Information:

• Full name
• South African ID number or passport number
• A copy of your ID document or passport

Contact Information:

• Email address
• Contact/mobile number
• Physical/postal address

Company Information:

• Proposed company names
• Application reference numbers
• CIPC registration details upon completion

Payment Information:

• Transaction reference numbers (processed by PayFast — we do not store card details)

Technical Data:

• IP address, browser type, and device information (collected via standard web analytics)

We process your personal information for the following lawful purposes:

• To facilitate your CIPC company registration application
• To verify your identity as required by CIPC regulations
• To process payments and issue receipts
• To communicate application status updates and confirmations
• To provide customer support and respond to queries
• To comply with legal and regulatory obligations
• To improve our Platform and user experience

We will not process your personal information for any purpose incompatible with the above without your explicit consent.

Under POPIA, we process your personal information on the following grounds:

• Contract performance: Processing is necessary to fulfil the company registration service you have requested
• Legal obligation: CIPC requires certain personal information to register a company in South Africa
• Legitimate interest: To maintain records and improve our services
• Consent: Where you have provided explicit consent (e.g. marketing communications)

Your personal information is stored securely on our cloud infrastructure, which uses industry-standard encryption (256-bit SSL/TLS) in transit and at rest. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

We retain your personal information for a minimum of 5 years after your last interaction with us, as required for compliance with tax and corporate laws, after which it is securely deleted or anonymised.

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• CIPC (Companies and Intellectual Property Commission): Required for company registration
• PayFast: For secure payment processing
• Cloud service providers: For platform hosting and data storage (bound by data processing agreements)
• Legal and regulatory authorities: Where required by law

All third parties with whom we share data are required to maintain the confidentiality and security of your personal information.

As a data subject under POPIA, you have the following rights:

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information, subject to legal retention requirements
• Right to object: Object to the processing of your information for direct marketing purposes
• Right to lodge a complaint: Lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za

To exercise any of these rights, please contact our Information Officer at info@amashad.co.za.

Our Platform uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how users interact with our Platform. You can control cookie settings through your browser. Disabling cookies may affect Platform functionality.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or a prominent notice on our Platform. The effective date at the top of this page will be updated accordingly.

For any privacy-related queries, access requests, or complaints, please contact:

You also have the right to lodge a complaint with the Information Regulator of South Africa: inforegulator.org.za